1. Owner of the registry
pikkuOtus Oy (VAT number 2479277-8)
2. Resposible for the registry
3. Name of the registry
Lilla company web store user registry
4. Purpose of processing user data
The user data is used for maintain and administer customer relationship of individuals who have registered with the Lilla company web store. It is also used for developing and maintaining the service as well as marketing and communicating. The user data may be used for Lilla company advertising, direct marketing (including electronic direct marketing), distant selling and market & opinion research.
5. Data stored in the registry
The registry contains the following information of the customers:
• First and last name
• Email address
• Street address & shipping address
• Telephone number
• Order history
• Order tracking information
• Consent of marketing communication
6. Regulated sources of data
The contact information is saved upon registration. Other data is collected when the customer purchases goods in the store. The registry owner does not give this information to third parties.
7. Data transfer outside of EU or EEA (European Economic Area)
Lilla company does not give information to third parties. Lilla company does, however, use MailChimp email service for direct marketing and communication. The user email address and possibly first and last name is transferred to MailChimp for it to work.
MailChimp operates in the USA and therefor user information is transferred outside of the EU. MailChimp however belongs to USA and EU mutual Privacy Shield certified companies and complies with EU data privacy act. User data is also transferred to Checkout Finland, who offers money transactions services.
8. Registry protection
The registry data system is protected using commonly used technical protection mechanisms. Access to the registry is provided with a username and a password that are granted only to the employees who need the access in order to complete their work.
9. Right of inspection and amendments
According to the Data Protection Law, the registrant has the right to inspect what information of his/hers has been saved in the registry by signing in to his/her account or alternatively request information by sending an email to firstname.lastname@example.org. The registrant has the right to request amendments to his/her information and the right to deny the use of his/her information in the direct marketing, distant selling and marketing & opinion research purposes. All requests should be directed to email@example.com.
We accept orders from all over the world when paying with Visa, Mastercard or Paypal.
TERMS OF DELIVERY
When you submit your order we will send you an affirmation via email and then another one when your order has been packed.
Additional shipping fee will be added, the amount depends on where you live:
Inside Europe: 6,00 euro
Outside Europe: 12,00 euro
Approximately 2-12 weekdays all over the world! We ship with Priority mail. PLEASE NOTE THAT THE STRIKE OF THE FINNISH POST WILL CAUSE DELAYS! WE ARE SORRY ABOUT THE SITUATION!
In Case you would like to make an exchange or a refund the following rules apply. You can return an item within 14 days at your own expense. The products must be in a non-used condition. If the order has not been fetched from the Post office or customs and it will be sent back, we will charge the real shipping costs and possible costs of taxes from the return. Please note that we' ll charge 3€ for returning the sale items.